Privacy Policy
Introduction
Protecting your privacy and the confidentiality of your information—over the Internet, on the telephone, or through our offices—has always been fundamental to the way we do business at the Sussex and District Chamber of Commerce. We operate on the basis of a Privacy Policy that guide the handling of the personal information we collect. We have created this privacy statement in order to demonstrate our firm commitment to protecting the privacy of our members, partners and potential Web site visitors. This policy and related procedures are consistent with the Canadian Standards Association Model Code for the Protection of Personal Information as found at Schedule 1 of the Personal Information Protection and Electronic Documents Act¸SC 2000, c. 5 (the “Act”).
Privacy Statement
This policy deals only with personal information handled by the Sussex and District Chamber of Commerce. Personal information is information about an identifiable individual, excluding business contact information. The following explains how the Sussex and District Chamber of Commerce handles personal information. The Sussex and District Chamber of Commerce reserves the right to change this policy and it may be updated periodically. In the event of a change in the policy which will affect our use of your personal information the Sussex and District Chamber will provide notice of the changes to all necessary individuals.
Accountability
The Sussex and District Chamber of Commerce (herein the “Sussex and District Chamber”) is accountable for all personal information under its control. The Atlantic Chamber’s privacy officer is the Manager, Administrative Services who is designated as responsible for the Atlantic Chamber’s privacy policy. The privacy officer can be reached by:
email at: info@sussexdistrictchamber.ca
telephone at: +1 (506) 433-1845
or mail at:
Sussex and District Chamber of Commerce
27 Winter Street
Sussex, NB E4E 2H9
Any questions about the Sussex and District Chamber’s handling of personal information should be directed to the Privacy Officer. Please see below for more information about the process for referring questions about the Sussex Chamber’s handling of personal information.
Purpose of Personal Information
• administering Sussex and District Chamber membership and providing member services;
• registering for Sussex and District Chamber events, for example the Annual General Meeting;
• purchasing various Sussex and District Chamber products or services including document certification; and
• processing and administering the above or other purposes as necessary.
The Sussex and District Chamber will not collect, use, or disclose personal information for any other purpose than identified at or before the time of collection, unless otherwise authorized in accordance with applicable legislation.
Member Services
• send out newsletters and other relevant information
• inform members of upcoming Sussex and District Chamber events
• send out invoices and otherwise administer Sussex and District Chamber membership
This contact information is voluntarily provided by Sussex and District Chamber members. Members may, at any time, be taken off of Sussex and District Chamber mailing lists at their request.
Through external merchants, the Sussex and District Chamber offers various services to its members through programs such as: the Chamber of Commerce Group Insurance Plan.
Members who chose to participate in programs should refer directly to the privacy policies of the sponsoring companies. The Sussex and District Chamber does not collect, use or retain any personal information from these programs.
Consent
The Sussex and District Chamber seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection. For information which is considered to be more sensitive, for example credit card numbers, the Sussex and District Chamber will ask for a signature as a sign of consent.
If information is voluntarily provided, this constitutes consent to the collection, use and disclosure of personally identifiable information only for a purpose that would be considered obvious to a reasonable person. In the majority of cases, the Sussex and District Chamber will seek consent to collection, use and disclosure. The Sussex and District Chamber will not use personal information for any purpose other than that for which consent has been provided. Should the Atlantic Chamber require use of personal information for a new purpose, consent will be sought for that new use.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
The Sussex and District Chamber does not collect, use or disclose personal information of individuals except when individuals give consent, provide the information on a voluntary basis, or as required or authorized by law. There may be occasions where more specific personal information is necessary for us to proceed with a request for information, or provide you with a product or service. In such cases, we will provide you with a description on the information we need. In all cases, the Sussex and District Chamber limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept strictly confidential.
The Sussex and District Chamber may disclose personal information collected by it without the knowledge or consent of the individual, in certain circumstances prescribed by the Act, for example to its lawyers; for purposes relating to an investigation or proceeding, or where required by law to disclose the information. The Sussex and District Chamber will not use or disclose personal information without the consent of the individual except as authorized by applicable law.
We retain personal information only as long as is necessary to provide the individual with the requested product, service or information and delete or destroy this information after that time. In some cases, however, legal reporting and retention requirements necessitate that the Sussex and District Chamber retain information for a specific amount of time. If the Sussex and District Chamber uses an individual’s personal information to make a decision that directly affects the individual, the Sussex and District Chamber will retain that information for at least one year after using it.
The Sussex and District Chamber does not sell or trade any personal information with third parties. The Sussex and District Chamber may transfer information to service providers where information processing is outsourced by the Sussex and District Chamber in the course of its administrative procedures or member services in specific cases. Where personal information is transferred to a service provider for processing, we require the service provider to respect this Privacy Policy and we restrict them from using or disclosing personal information transferred to them for any purpose other than the provision of services to us.
Any personal information that the Sussex and District Chamber retains is kept in such a manner as to ensure its
security and confidentiality at all times.
Safeguarding Personal Information
Accuracy of and Access to Personal Information Collected
The Sussex and District Chamber makes every reasonable effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The Sussex and District Chamber does not routinely update personal information.
The Sussex and District Chamber makes readily available to individuals our Privacy Policy and related procedures for managing personal information. We provide access to the Privacy Policy and related procedures to individuals on the Sussex and District Chamber’s Web site and in written form. Any questions about the handling of personal information by the Sussex and District Chamber can be raised with our Privacy Officer.
At the written request of an individual, he or she may access or request a correction of their personal information as collected by the Atlantic Chamber. In case of an access request, the Atlantic Chamber will inform them of the personal information we have about the individual under our control, what it has been and is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances which the Sussex and District Chamber may not be able to give an
individual access to the personal information about her or him held by the Sussex and District Chamber. In this case the Sussex and District Chamber will explain the reason for this lack of access, as provided by the relevant provision of the Act.
To make a request, please send a letter, email or fax addressed to our Privacy Officer at the address
indicated above. In any written request, please include the following information:
Name
Contact details
Nature of the request, for example:
• access and/or correct information
• inquire regarding use and/or disclosure
If an inquiry concerns a specific transaction, please indicate the date of the transaction, and provide a
receipt number if applicable.
The Sussex and District Chamber will reply to your request in no later than thirty days after receipt of the request, or if we are not able to respond within this time period, we will send you a notice of extension. If we are not able to provide you with access to all the personal information about you that is under our control, we will give you a reason for our inability to do so, unless prohibited by law.
When an individual successfully demonstrates the inaccuracy or incompleteness of personal information, the Sussex and District Chamber amend the information as required.
Questions and Complaints
Any questions, comments, or complaints about the Sussex and District Chamber’s handling of personal information should be directed to our privacy officer.
Complaints should be in writing and the Sussex and District Chamber will provide notice of receipt of the complaint within one week of post mark date. Within a reasonable time of receipt of the complaint, the privacy officer will conduct an investigation into the complaint. The format of this investigation may vary, depending on the circumstances. Within a reasonable time of conclusion of the investigation, the privacy officer will inform the complainant of the outcome of the complaint.
Terms and Conditions
Use of the Sussex And District Chamber of Commerce Website
This Privacy Statement may be updated periodically to reflect enhancements to the Sussex and District Chamber website that may affect the use of personal information. Accordingly, please check back periodically.
Information on this Website
Information which includes all facts, data and other information, collectively the "Information" in the pages of this website is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter. Individual information provided to the Sussex and District Chamber to gain access to any feature of this website will not be sold or made available to any third party, except where information processing is outsourced by the Sussex and District Chamber in the course of its regular administrative procedures.
The Sussex and District Chamber reserves the right to perform statistical analyses of aggregated user behavior and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not personally identifiable individual data, will be used for this purpose.
Accuracy of the Information on this Website
The information is believed to be accurate, complete and current when posted, but the Sussex and District Chamber cannot guarantee that it will remain accurate or complete or that it will be current at all times.
The Sussex and District Chamber is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this website.
Accuracy of the Information on this Website
Through the links to other sites found on the Sussex and District Chamber’s website, the user may enter domains that are beyond the boundaries of the Sussex and District Chamber and, once there, the Sussex and District Chamber is not responsible for the privacy practices or the content of these websites. The Sussex and District Chamber has no control over the accuracy, completeness or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our website.
Copying Information from this Website
The information on the Sussex and District Chamber website may be used or copied provided that it is used or copied accurately, or is used in its entirety and/or that the source of the information is clearly identified. Only a Member of the Sussex and District Chamber may use the information for commercial purposes. The Sussex and District Chamber is not responsible for the way in which the information may be used or copied. The Sussex and District Chamber reserves the right to change, delete or add information at any time.